Please note the following changes on Symantec ECA service

Symantec will be discontinuing the availability of its External Certificate Authority (ECA) offering. To ease this transition, Symantec is phasing out this offering as follows:

  • August 16, 2016 - End of Sale: Symantec will stop selling the ECA offering. No new ECA certificates will be issued.
  • August 16, 2016 - End of Renewal: Symantec will stop renewals for all the existing certificates.
  • August 17, 2017 - End of Life: All certificates will expire or are revoked. Symantec ECA operations will cease.
  • Symantec has worked out an arrangement with IdenTrust, another ECA vendor, to make it easier for Customers to buy ECA certificates from IdenTrust. Customers can purchase ECA certificates from IdenTrust by following this link .

    IdenTrust has a comparable Trusted Agent offering. Trusted Agents will need to apply and be verified by IdenTrust at .

      Manage Your ECA Certificate

    Enroll for Your ECA Certificate

    All ECA certificates are issued with a key size of 2048 bits, resulting in a highly-secure certificate.

    Pick Up Your ECA Certificates
    Install your ECA Identity and Encryption Certificates after Symantec sends you the approval email. You will need the Personal Identification Number (PIN) from the approval email to pick up your certificates.

    Renew Your ECA Certificate
    Renew your ECA Certificate to ensure uninterrupted security and access. You can renew a certificate as far in advance as 90 days prior to expiration.
    All ECA certificates are renewed with a key size of 2048 bits, resulting in a highly-secure certificate.

    Revoke Your ECA Certificate
    Revoke an ECA Certificate in case of suspected compromise, including lost or stolen private keys, corrupted key pairs, or suspected fraud.

    Search for ECA Certificates
    Find and manage your ECA Certificate or send someone an encrypted email. This function is also useful for determining whether a certificate is valid, expired, or revoked.

    Request the Recovery of a Private Key
    Request the recovery of a Symantec ECA Encryption Certificate Private Key.

    CA Information

    Download the ECA Root CA and Symantec ECA CA certificates. Your ECA Certificate will not work unless you have downloaded and installed the Root CA.

    Symantec ECA platform support

    Verify that your operating system and Web browser is supported by Symantec ECA.